•  Year-Round: Classes offered all year; start anytime. Summer INTENSE program available. 

•  Enrollment: Continuous monthly subscription; annual fee $40, setup $45.

•  Attendance: One makeup per month with 24‑hr notice; no refunds for missed lessons.

•  Tuition & Billing: Auto‑billed on the 25th; multi‑child/multi‑class discounts apply.

•  Transfers & Drops: Free transfers early in cycle; drop requires 21‑day notice.

•  Evaluations: Skill checks every 10 weeks; level‑up only after passing test.

•  Credits & Refunds: Credits valid 1 year; refunds limited, $30 fee, relocation proof required.

•  Self‑Practice: Available with rules and lane limits; non‑students may purchase passes.

•  Private Lessons: Limited spots; refunds subject to $60 fee; make‑ups only with doctor’s note.

•  Closures: Classes may close if under‑enrolled; tuition credited, no refunds.

•  Preparation: Swimmers arrive ready (suit/goggles, restroom, light meal 1 hr before).